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Reliability Coordinator Performance Evaluation Process- Agent Audit


Over the years, the FRCC has instituted a regimen of Agent audit to ensure that the FRCC Reliability Process has been, and continues to be implemented in a fair and non-discriminatory manner. The Agent Audit process includes a task force of FRCC representatives that audit agent performance to the FRCC Reliability Process. The results of those audits along with recommendations for improving reliability are documented and presented to the FRCC at the conclusion of the Agent Audit process. The last two Agent Audit Reports are included below.





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FRCC 2005 Agent Operational Audit Report.pdf
No presence informationMichael Harrington
FRCC 2007 Agent Operational Audit Report 12-05-07.pdf
No presence informationMichael Harrington






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